I’ve spent the last 20 years in corporate training, designing everything from soft skills and compliance programs to customer onboarding. However, my specialty lies in technology training — helping users feel confident and capable in the tools they rely on every day. I always start with the learner’s needs, making sure every experience is intuitive, purposeful, and aligned with real-world goals. Whether I’m working with digital adoption platforms, LMS systems, or microlearning strategies, I bring a thoughtful, strategic approach to every project — one that’s grounded in clarity, empathy, and measurable impact.